Project Description
Consumer protection has gained world wide acceptance as the
world progressed from the "Product-oriented stage of doing
business to the "market-oriented stage". Consumers
are the most important asset for any business and businesses
should be responsible for providing promised quality products.
If they fail to do so, they should be held accountable for it.
Different developed countries have laws regarding the protection
of consumers. Pakistan followed suit and it had its first act
in the shape of the Islamabad Consumer Protect Act 1997".
The
students of Imperial College of Business Studies conducted a
survey on “Punjab Consumer Protection Act” awareness.
Research findings pointed out that the people of the city of
Lahore are almost unaware of Consumer Protection Act 2005.
With support and guidance of "Punjab Consumer Protection
Council; the purpose of this project is to make people aware
about all their Consumer Rights " and learn about filing
a case in consumer courts.
Objective
The purpose of this project is to create awareness of "Punjab
Consumer Protection Act (2005)" which is in existence
to protect consumers against the defective products or services
offered by the manufacturers and retailers and also about the
relevant authority to go to in case their rights have been infringed
by the retailers and manufacturers.
Target
market
Consumers unaware of their rights and Punjab Consumer Protection
Act.
Tentative
budget
Rs.
25,000 - Rs.30,000
Wish
List |
Estimated
cost |
| Arrangement of seminars |
Rs.
8,000 per seminar |
Internal and external awareness
(Include banners, charts) |
Rs.
10,000 |
Project
Status
Students conducted awareness seminars about this act and filing
a case in consumer courts at different branches of Bank AlHabib,
Bank Alfalah, ALICO, Diagnostics Pvt LTD, Green Earth, Arshad
Electronics, Abid Market and Azam Market.
